spin77 Platform Privacy Notice

This page describes what we collect when you use spin77 and how we keep that data protected. We respect your privacy and believe transparency about how we handle your information builds trust. When you create a spin77 account, deposit funds via DANA, e-wallet, mobile banking, or other local methods, or place bets across our sportsbook, live casino, or slots, we collect certain data to verify your identity, process payments, and prevent fraud.

Our commitment is straightforward: we collect only what we need, we encrypt everything in transit, and we never sell your personal information to third parties. This notice explains our practices in plain language, not legal jargon. If you have questions after reading this privacy policy, our support team can clarify any section of how spin77 handles your data.

What We Collect and How We Use It on spin77

We collect your email address, phone number, and full name when you register a spin77 account. These details are necessary for account recovery, customer support, and regulatory compliance. We also collect your date of birth and gender (used for age verification and demographic reporting only, not for marketing or third-party sharing).

To process deposits and withdrawals on spin77, we collect your payment method details. If you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, those platforms handle the sensitive credential storage—spin77 never sees or stores your wallet password or PIN. For bank transfers via e-wallet, mobile banking, local payment, or online payment, we capture your account number and bank name, which we tokenize (convert to a secure reference) before storage. No direct bank credential is retained.

We require identity verification before your first withdrawal from spin77. This means uploading a government-issued ID (KTP, passport, or driver's licence) and proof of address (recent utility bill or bank statement). We process these documents to confirm you are who you claim and to meet anti-money-laundering regulations in Indonesia and all supported jurisdictions. Verification documents uploaded to spin77 are stored securely and deleted after 90 days unless we are required by law to retain them longer.

We also collect behavioural data: which games you play on spin77, your bet history, deposit and withdrawal patterns, and the device you use (iPhone, Android, or desktop). This data helps us detect fraud (like multiple accounts from the same device), optimize spin77's performance during peak periods (Idul Fitri, Idul Adha, Imlek, Nyepi holidays, or Liga 1 season finals in Jakarta, Surabaya, Medan, and Semarang), and provide customer support. spin77 does not use this data to build a psychological profile for manipulation or dark patterns.

Our servers may sit outside your jurisdiction—we use data centres in Southeast Asia and Europe to ensure redundancy and fast load times for spin77. By creating a spin77 account, you consent to your data being transferred and stored in these locations. We maintain the same security standards regardless of server location, and all transfers are encrypted.

Your Rights and Third-Party Access on spin77

We do not sell your personal information to advertisers, brokers, or any third party. However, we share specific data with service providers who help us operate spin77 and maintain regulatory compliance:

• Payment processors receive your payment method and transaction amount to process deposits and withdrawals on spin77.
• Identity verification vendors receive your ID and address documents to confirm you are not on regulatory watchlists.
• Hosting providers (AWS, Google Cloud) store spin77's databases and keep your data encrypted in their systems.
• Customer support platforms store your message history and account notes to resolve disputes and improve spin77 service.
• Regulatory authorities may request spin77 data if required by law in your jurisdiction.

All third-party processors are contractually bound to use your data only for the service they provide and to maintain strict confidentiality. We audit these partners annually for compliance with our data-protection standards.

You have the right to request a copy of all data we hold about you in relation to your spin77 account, and you can request deletion of non-essential information (though we retain transaction records for seven years for regulatory and fraud-prevention reasons). To exercise these rights, contact our support team. Requests are processed within 14 days.

Cookies and Tracking on spin77

spin77 uses session cookies to keep you logged in while you browse our sportsbook, live casino, or slots. These cookies expire when you close your browser and contain no tracking identifiers. We do not use persistent tracking cookies or third-party analytics that follow you across the internet. Local storage on your device may retain your preference settings (e.g., time zone, video quality for live tables, language preference), but this data never leaves your device without your explicit action.

Contact and Privacy Requests

If you have questions about this policy or want to exercise your privacy rights with spin77, contact our support team via the in-app chat or at [email protected]. Our team responds in English within 24 hours. For issues during Idul Fitri, Idul Adha, Imlek, Nyepi, or other extended holidays when support staffing is reduced, expect 2–3 business days.

We keep this notice current and update it as spin77 evolves. Major changes are announced in-app and via email to all account holders. Your trust in how spin77 handles your data is essential to us, and we remain committed to transparent data practices.